Businesses operating in the hospitality sector have to pay attention to many different things to ensure that their customers get the best possible experience. While the profits in this industry might be quite high, this is also one of the most challenging sectors to work in in the United Kingdom. Whether you run a hotel, a guest house, or a restaurant, it is imperative that you pay attention to the quality of your service if you want to maintain your customer base. People are very quick to write reviews about various products and services, and it won’t take long for word to spread online about your business.
Reputation is everything in the laundry business. If your business receives several poor ratings online, it is going to affect your profitability drastically; customers will actively avoid coming to your place. Naturally, you don’t want that at all, so it is important that you take certain steps to maintain a high standard of service.
For hotel managers, there are plenty of things to worry about on a regular basis. If people are willing to pay such a high price to rent a room or eat at the premises, they will obviously want everything to be as perfect as possible. The last thing that a customer wants is to see stains on the linen sheets, pillow covers, serviettes, or napkins at your place. In most restaurants and hotels, a regular supply of fresh linen is needed to ensure quality service. Previously, restaurant and hotel owners have had no option but to maintain a supply of linen in-house.
White linens are typically used in most hotels and factories. The colour white gives a feeling of luxury and also complements the interior décor of the place, regardless of the colours that you use. However, white linen is incredibly hard to maintain as it gets stained quite easily, and will start developing a yellowish tinge after a few months of washing. Nowadays, rather than maintain linen in-house, many companies choose to outsource these services to other firms.
There are plenty of companies that offer linen management and delivery services. In fact, these companies also offer dedicated laundry services for businesses. In any hotel, restaurant, or kitchen, proper laundry service is necessary for presentation and hygienic purposes. Many of the biggest restaurants and hotels in the country are now outsourcing these services to other companies. Here are just a few benefits that you can get for outsourcing your company’s laundry service.
Reduction in Operating Expenditures
One of the biggest benefits that you get for outsourcing your laundry services to another company is that it leads to a marked decrease in your company’s operating expenditures. You can check the pricing chart of the company to get an idea about the costs of having linen items of different sizes cleaned. This is a standard fee that you will have to pay, and there are no upfront costs involved.
Now, if you were to set up a laundry department by yourself, it is going to cost a lot more money to first create the department, and then subsequently maintain it. You will first need to allocate space in your place of business for laundry, and will then need to purchase the right materials and machines for cleaning the clothes properly without causing any damage. On top of that, you will also need to hire more staff for cleaning the laundry. Keep in mind that the linen products will have to be replaced outright after every few months as they will begin to turn yellow.
As a restaurant or hotel owner, your primary concern should be to offer a quality service to your patrons. Most small businesses that are operating in the hospitality industry do not have the adequate amount of resources to set up a separate laundry department. Doing so is not only going to put a significant burden on your company’s monthly expenditure, but it will also eat up more resources.
If you have only just started your business with a limited amount of resources, there is no point in dedicating a significant amount to laundry. Instead, your primary focus should be on providing quality service to the people that walk through your doors. Rather than take the pains of setting up a separate laundry department, why not just outsource this to a professional company? They will send over a delivery van to pick up the dirty linens and deliver the fresh ones in a day or two. These companies also have numerous packages that are tailored exclusively for the needs of businesses such as restaurants and hotels. The fresh linens will be delivered before business hours so that you can prepare for the day accordingly.
Tips for Hiring a Laundry Service
If you have made up your mind to outsource your laundry services to another company, you should begin researching local businesses in your vicinity right away. There are several important factors that you should consider when evaluating any company before hiring their laundry outsourcing services.
One of the first things that you should compare is the laundry rates. Established businesses that have been offering laundry services for a long time are able to benefit from economies of scale, which allows them to offer a much more affordable rate. Look for companies that offer convenient packages that are suitable to your business needs.
However, pricing isn’t the only thing that you need to worry about when hiring a laundry service. Another very important factor that you must focus on is delivery times. Ideally, you want the laundry to be delivered as quickly as possible. In case the delivery is delayed and you don’t have any fresh linen in store, you might have to shut down the restaurant for the day or take drastic measures by buying new linen for just one day. Naturally, this will affect your company’s goodwill, so it is important that such issues be avoided. Consider all of these important factors and request quotes from local businesses in your region before signing an agreement with any company.